Shipping & Refund Policy

Shipping and Delivery

Free shipping! You can expect the order to be delivered within 10-15 business days.

Returns and Refunds

1. AVAL Angadi Handloom Sarees: NO RETURN, NO REFUND.

2. Before you decide to return a product of Zishta, please take a moment to understand how Zishta’s products are made. All Zishta’s products are handcrafted by traditional rural artisans who have been making the products by their hand using the method that their ancestors taught them. Zishta’s products are neither machine-made nor mass produced.

This results in each product being unique and slightly different from each other. Let us not think of slight roughness, mild shape variations, imperfections or lack of aesthetic finish as a defect. This is the beauty of handmade products and also confirms the authenticity that they are not machine-made. Zishta stands behind the quality of our products.

We request you to kindly read the instruction leaflet carefully before first use. If any pre-cautions /care are not followed during usage (some products have certain precautions in the first 10-15 uses), any replacement/refund claims will not be entertained.

We request you to check the product details thoroughly before buying any product. You can check detailed product catalog for products below.

We have designated certain breakable products like Soapstone, Manipur Pots and Clay ware etc. as non-returnable products. They have been mentioned in bold on the product page. Please check those restrictions while placing the order itself.

Refunds are possible only when the product is damaged or lost during transit. The customer is required to email us at support.angadi@gmail.com within 2 days of delivery. Please provide your order number, name, address, and date of delivery with a description of the issue for our understanding. Once the refund request has been processed and accepted, we will refund the amount in 5-7 business days.

Note: Full video proof of opening the package is required without pause/stop to claim transit damage.